Terms and Conditions

Colour Collective Salon
275 S. McGregor Ave, Mobile, AL 36608
info@colourcollectivesalon.com | 251-347-2566

1. Overview

Welcome to Colour Collective Salon. By using our website, booking online, or purchasing products, you agree to the following Terms and Conditions. These terms ensure transparency, safety, and fairness for every client experience.

2. Bookings and Appointments

  • Appointments are confirmed through our online system powered by Phorest Salon Software.

  • A valid credit or debit card may be required to reserve services.

  • Missed or late cancellations may be subject to a service charge.

  • You will receive reminders by text or email before your scheduled visit.

3. Gift Cards and Online Purchases

  • Gift cards are redeemable for salon services or retail products.

  • Gift cards are non-refundable and hold no cash value.

  • Lost or stolen cards will not be replaced.

  • Digital cards must be presented at checkout.

  • Sale items and discounted products are final sale.

4. Returns and Refunds

  • You may cancel an online purchase within 14 days of delivery.

  • We offer a 30-day voluntary return policy for unused and unopened items.

  • Proof of purchase is required.

  • Refunds are issued to the original payment method once items are returned and inspected.

  • Shipping fees are non-refundable.

For more information, see our Returns Policy.

5. Privacy and Data Protection

We value your privacy and use Phorest Salon Software to manage bookings and secure client information.

  • Personal data is collected only for business and health-related purposes.

  • Data is stored securely and never sold or shared with unrelated third parties.

  • You can read our full Privacy Policy for more details.

6. Website Use

  • You agree not to use our website for unlawful or harmful activities.

  • Links to third-party sites are for convenience only. We are not responsible for external content.

  • All text, images, and content are owned by Colour Collective Salon and may not be reproduced without written permission.

7. Liability

We strive to provide accurate, updated information. Colour Collective Salon is not liable for technical issues, typographical errors, or service interruptions.
Our liability is limited to the amount paid for the product or service in question, as allowed by law.

8. Updates to Terms

We may update these Terms and Conditions without prior notice. Continued use of our website or services means you accept the current version.